✨ Giggles LA Return Policy

We want you to love everything you purchase from Giggles LA. If something doesn’t work out, we make returns easy while maintaining our standards for product integrity and boutique service.

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🛍️ Returns for In-Store & Online Purchases

• Returns are accepted within 30 days of purchase (or delivery for online orders).

• Items must be unworn, unwashed, undamaged, and returned with original tags and packaging intact.

• A proof of purchase (receipt or order number) is required.

• Returns will be issued as store credit only, valid for 1 year.

• Items purchased from the Sale section are final sale and not eligible for return.

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📦 Online Returns – How It Works

1. Start Your Return

Please email us at [your email address] within 30 days of delivery to begin the return process.

2. Prepare Your Return

An item is eligible for return if it is:

• Unworn

• Unwashed

• Free of stains, odors, animal hair, and damage

• In its original packaging with all tags attached

Include a note inside your return package with your order number and name. No return form is needed.

3. Shipping Your Return

• Packages must be postmarked within 7 days of delivery to be eligible for a refund to your original payment method.

• Items returned after 7 days (but within 30 days) will be issued store credit.

• Customers are responsible for all return shipping costs.

• We recommend using a trackable service, as Giggles LA is not responsible for lost or untraceable return shipments.

4. Processing Time

• Please allow up to 2 weeks for your return to be processed after we receive it.

• Refunds (when applicable) take 1–3 business days to appear on your original payment method.

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💸 High-Value Returns & Restocking

• Returns over $250 will be issued as store credit only, and a 10% restocking fee will be deducted.

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🎁 Gift Returns

Received a gift from Giggles LA?
You may return it for store credit. Please include a note stating it’s a gift return, along with the buyer’s name, order number (if known), and your name + email address.
We will not contact the gift giver — the info simply helps us locate the order.

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🚫 Non-Returnable Items

To maintain hygiene and safety standards, we cannot accept returns on:

• Sale or discounted items

• Furniture

• Layettes

• Special orders

• Personalized or custom products

• Washed or used items

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📍 Return Shipping Address

Giggles LA
5406 Pico Blvd
Los Angeles, CA

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💬 Questions?

We’re here to help!
Email us at [your email address] or stop by our store during business hours.